Questions and Answers to things we’re often asked

FAQs about NetSuite, ERP, and cloud technologies, and ourselves

FAQs about NetSuite & OneKloudX

An modern Enterprise Resource Planner (ERP) is a cloud-based back office database that unifies all departments to offer real-time data and visibility across the entire organisation. There are different types from an infrastructure perspective – on premise, single tenanted and multi-tenant cloud.
A Customer Relationship Management system (CRM) is how it sounds, it focuses on managing the experience between the customer and the organisation. Whilst an ERP focuses on managing an organisation’s resources so that they can be used as effectively as possible.
Although it was mainly used by large enterprises in the past, small to medium sized businesses are now fuelling most of the growth.

Those organisations that are pursuing a digital transformation often implement an ERP, this allows them to redesign their business model whilst improving customer experience and company-wide visibility.

  • Automate Back Office Tasks (e.g. Record to Report, Procure to Pay, Order to Cash, etc)
  • Integration With Other Software Solutions
  • Data Analysis
  • Reporting
  • Accounting
  • Company-wide Visibility
  • Ownership Costs
  • Accessibility
  • Solution Updates & Upgrades
  • Scalability
  • Functionality
  • Availability
  • Speed of Installation
  • Impact on IT Resources
  • Single Tenant ERP – This pertains to a single instance of the ERP software and programs confined within the supporting infrastructure to serve a single customer. Each customer has their own independent software instance and database.
  • Multi-Tenant ERP – This means that a single instance of the ERP software and supporting infrastructure serves multiple customers. Each customer shares the software programs and application allowing for upgrades to happen seamlessly whilst having configurations and modifications able to be separated from the core shared programs. Each tenant’s database is isolated and remains invisible to other tenants.

Unlike other solution providers, we offer a more personalised implementation approach as our services are conducted right in here in Australia. Rather then being overseas, we utilise a unique on-site delivery approach where we work alongside our clients.

Learn about OneKloudX

  • Cloud Solutions: Accessed via the internet and is paid for on a subscription basis. The software itself is not owned by the user but is provided as a service, this is suitable to most organisations as it is an enterprise-level software that is affordable and flexible enough to be scaled up and down.
  • On-Premise Solutions:This software is implemented on a server that is located on the business’ premises. The licences are sold on a perpetual basis, the system is also solely self-managed.
  • Hosted Solutions:The software is installed on a server hosted by a third-party, can be a piece of hardware that is dedicated or shared by multiple tenants. Is usually delivered to the user on a subscription basis.

OneKloudX is an award winning Oracle NetSuite and ELMO Cloud HR solution provider, our job is to understand our client’s back office infrastructure and people management requirements, evaluate their needs, design a modern system to meet these requirements, and then implement the solution. We also offer on going support to aid our client’s transition into the new system.

Learn about the services we provide

  • The cost of an ERP solution varies drastically, depending on multiple factors. One of the main factors is the size of the organisation which determines how much functionality the end solution needs to have. Smaller businesses can save money by implementing only the software they need, rather than a full scale implementation.
  • Ongoing maintenance, customisation and configuration is another forgotten variable, many businesses require support well after the implementation is complete which adds to the cost.
    In short, the cost of an ERP implementation is determined by multiple factors such as:
  • Organisation Size
  • Functionality Required
  • ERP Solution Type
  • Deployment Model (e.g. Single or Multi-Tenant Cloud-based vs On-Premise vs Hosted)
  • Ongoing Support/Maintenance
    Can range from 20k – 100k+

Get NetSuite Pricing

NetSuite solution providers are consulting organisations selected by NetSuite for their business application expertise and ability to deliver complete NetSuite cloud computing solutionsThese providers often have a diversity of skill within their team including technology exerts, accountants, management consultants, developers, former end users, and integration specialists.  Like the team at Annexa, a good NetSuite solution provider will have an extensive and thorough understanding of NetSuite’s financial accounting/ ERP and CRM capabilities for mid-market and enterprise customers, and be able to apply it to the unique requirements of an organisation. This expertise ensures NetSuite customers get the highest level of service when designing, implementing and deploying their business management solution. 

Maintaining your NetSuite solution with ongoing monitoring and management support is critical to ensure that the solution continues to serve your business needs, and scales with you as your business grows.

OneKloudX provides two competitively priced support packages to help you proactively manage your system and eliminate any potential glitches or knowledge gaps. Managed Services and Prepaid NetSuite Support. So, whenever you or a team member need a hand, our in-house team, who know your business inside out, can be reached via or call 1800 155 683 to discuss how we can support your people with NetSuite.



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