Plastral were facing significant hurdles with their existing 15-year-old on-premises ERP system. Maintaining and updating the system had increasingly proven to be difficult and costly, with prohibitive expenses for hardware upgrades and the latest software version. In an age where organisations are seeking to outsource and simplify IT operations, dedicating significant hardware and people resources to managing on-premises systems was no longer tenable.

Plastral encountered challenges such as manual inefficiencies and functional limitations with their out-of-date ERP system. The absence of modern capabilities hindered operational processes with manual workarounds for sales, expenses and inventory management functions.

The Plastral team conducted an exhaustive evaluation, inviting vendors and partners to pitch their solutions. Following a meticulous RFP process and multiple solution demonstrations, OneKloudX emerged as the winning supplier determining that NetSuite Wholesale Distribution was the right fit to improve business efficiency and streamline workflows. NetSuite Wholesale Distribution ticked all the boxes addressing their pressing needs such as reducing manual processes, optimising information flows, automating sales and expenses, and providing a unified source of truth for enhanced analytics, planning, and reporting.

With NetSuite, Plastral has gained a comprehensive, real-time view of its operations, including multi-currency conversion capabilities and multi-site management across the entire APAC operations. Month-end closes and reporting from all locations is faster as they can manage all sites in one unified view.

The solution reduced manual processes, improved information flows, and automated critical functions such as sales, expenses, and inventory management. It also offered a unified platform for improved analytics, planning, and reporting.

Effortless connection with their partners, suppliers, and customers, establishing seamless communication channels that streamline business processes and enhance overall productivity. This connectivity fosters collaboration, facilitates swift information exchange, and enables efficient coordination among all stakeholders involved in Plastral’s operations.

By integrating NetSuite with WooCommerce, Plastral gained seamless collaboration with their 3Pls, enhancing order fulfilment and customer satisfaction. The cloud-based nature of the solution eliminated the need for costly hardware upgrades and provided scalability for future growth.