Real-Time Visibility, Stronger Controls and a Finance Ecosystem Built for the Future.

Founded in 1838, the Melbourne Cricket Club is one of Australia’s oldest and most respected sporting institutions. Home to more than 160,000 members and the iconic Melbourne Cricket Ground (MCG), the MCC manages an exceptionally broad operational remit from elite sport and entertainment to hospitality, venue hire, and precinct management.

This breadth is what makes the MCC remarkable as an organisation and what makes its financial operations genuinely complex. Supporting multiple entities, high event transaction volumes, and a workforce that spans permanent staff, casual employees, and contractors, the MCC’s finance function sits at the centre of everything.

Following an internal review spanning Finance, Procurement, HR, Payroll, and Venue & Event Services, MCC’s leadership reached a clear conclusion: the existing technology configuration was not fit-for-purpose and would not meet the organisation’s needs going forward.

The issues weren’t the result of poor management, they were structural. Legacy platforms like Infor SunSystems had served the MCC well in their time, but the organisation had grown beyond their capabilities. Finance teams were compensating through manual workarounds, spreadsheets, and the institutional knowledge of key individuals, creating brittleness, inefficiency, and risk.

Key Challenges Identified:

Finance & Reconciliation

Manual approval processes and fragmented workflows across multiple entities created significant reconciliation burden and delayed period-end close.

Payment Controls & Risk

Limited automation around payment validation and vendor management created unnecessary fraud exposure and governance gaps that needed to be addressed.

 Payroll & Data Silos

The Dayforce payroll system operated independently from the financial ERP, requiring manual journal entries, reconciliation effort, and creating an accuracy risk in financial reporting.

Reporting & Decision-Making

Producing consolidated financial and management reports required time-consuming manual effort across systems, limiting the speed and confidence with which leadership could act on information.

The path forward required more than a system upgrade. The MCC needed a modern, integrated ERP platform designed for complexity, one that could automate processes, unify data, and provide the governance and scalability the organisation needed to operate with confidence.

Following a structured selection process, MCC chose NetSuite SuiteSuccess as its core ERP platform and engaged OneKloudX as its implementation partner. The selection reflected confidence in both the technology, a cloud-native platform with deep capability for multi-entity organisations and the partner, whose track record and FlexSafe delivery methodology offered a structured, low-risk path to go-live.

The scope of the implementation was deliberately comprehensive. Rather than phasing in capability incrementally, OneKloudX designed a solution that addressed MCC’s full operational breadth from day one, including a set of deep integrations that would connect the ERP to the organisation’s most critical adjacent systems.

Solution Components:

“What makes this engagement stand out isn’t just the technology it’s what the technology now enables for MCC. When a finance team goes from manual processes and disconnected systems to real-time visibility and automated controls, the whole organisation benefits. That’s the transformation we set out to deliver, and we’re proud of what we achieved together with the MCC team.”

– Robert Jurcec, CEO, OneKloudX

Implementing a multi-module, multi-integration ERP in a complex organisation is never without challenge. What differentiates a successful implementation isn’t the absence of complexity it’s how that complexity is managed.

OneKloudX applied its FlexSafe methodology throughout the project: a structured framework that combines deep discovery, sprint-based delivery, and governance checkpoints to maintain alignment and manage risk at every stage.

Detailed workshops across all functional areas Finance, Procurement, HR, Payroll, and Venue & Events to map processes, identify gaps, and define requirements.

User story-driven design ensured the solution was validated against real operational needs. Sprint-based delivery provided regular review points and opportunities for course correction.

A steering committee and formal sign-off process maintained executive alignment throughout. The project went live in March 2025, on schedule and within the nine-month target.

While the organisation is still in the early stages of its post-implementation journey, the impact of the new platform has already been felt across the finance function and beyond. The changes are both structural in the way systems and processes work and cultural, in the confidence teams now have in the data they work with.

“OneKloudX played a critical role in our NetSuite transformation at the Melbourne Cricket Club. From discovery through to implementation and integration delivery, their team demonstrated deep expertise and a strong understanding of complex enterprise environments. Their ability to translate our operational and financial requirements into a practical solution, combined with their structured approach and responsiveness, gave us real confidence throughout the process. OneKloudX have proven to be a trusted partner, and we value their continued support as we evolve our NetSuite environment.”

– Mark Jones, General Manager – Finance & Business Performance, Melbourne Cricket Club

Perhaps the most significant outcome of the implementation isn’t what MCC can do today it’s what the platform positions the organisation to do tomorrow. The MCC’s stated objective was a solution that would serve the business for the next ten years and beyond. NetSuite’s cloud-native architecture, flexible integration framework, and proven scalability for multi-entity organisations makes that an achievable ambition.

The organisation now has a single source of truth across finance and operations, best-practice processes standardised across entities, and a platform that can grow with the business rather than constrain it.

OneKloudX brings specialist NetSuite knowledge, not generalist ERP consulting. The depth of platform expertise directly influenced the quality and confidence of the MCC delivery. A structured, sprint-based delivery framework that combines rigor with flexibility designed to protect clients from the common pitfalls of large ERP implementations. Expertise in integrating ERP with banking, payroll, and operational systems to create a fully governed finance ecosystem, not just a standalone ERP. The relationship with the MCC extends beyond go-live through an ongoing managed services engagement ensuring the platform continues to evolve with the organisation’s needs.