On-Site Pre-Paid Support

Our NetSuite and Adaptive Insights Pre-Paid / PAYG Support Offering provides you with a consumption based on-site support arrangement. We initially collaborate on-site with you at NO COST to understand your pain and devise a plan to resolve these with you and our certified consultants.

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Features...

  • Flexibility on the on-site pre-paid and PAYG support structure.
  • 15 minutes of logged cases reviewed FREE of charge
  • No expiry on the pre-paid support hours.
  • Regular reporting on support hours consumption.
  • Ownership of incidents from identification to solution
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Benefits...

  • The more pre-paid hours procured, the higher the discount!
  • The more PAYG hours agreed upfront on pre-defined work, the higher the discount.
  • Deal with the same consultants on-site to maximise support continuity.
  • Knowledge drawn on our certified and accredited NetSuite and Adaptive Insights resources, technical expertise, and proven methods, process and tooling
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Advantages...

  • The more pre-paid hours procured, the higher the discount!
  • The more PAYG hours agreed upfront on pre-defined work, the higher the discount.
  • Deal with the same consultants on-site to maximise support continuity.
  • Knowledge drawn on our certified and accredited NetSuite and Adaptive Insights resources, technical expertise, and proven methods, process and tooling